Privacy Policy
Effective October 1, 2026 · Last updated October 1, 2026
1. Introduction and scope
Proviso Systems Inc., a Delaware corporation ("Proviso," "we," "us," or "our"), explains here how we collect, use, disclose, store, and protect information when you visit provisosystems.com (the "Site") or contact us. The Site describes our workflow products, Vidette and Vidette VÉRITÉ. It has no account sign-in and does not process real invoices or payments.
This policy does not cover information we process for customers inside our software products. That is governed by the customer’s written agreement with us and the product’s own privacy terms. It also does not cover the practices of third parties we link to or rely on, such as Google or Microsoft. By using the Site you accept the practices described here. If you do not agree, please do not use the Site.
2. For business use only
The Site is intended for business purposes. It is not directed to consumers, to personal or household use, or to anyone under 18. If we learn that we have received information from someone under 18, we will delete it promptly.
3. How we collect information
- Connection and security logs. When your browser requests a page or file, our web server can record your IP address, the requested URL, date and time, browser and device details, and the referring page. We use this to deliver the Site, diagnose errors, and protect it.
- Fonts. The Site loads typefaces from Google Fonts. Google may receive your IP address and browser details when it delivers those files, under its own privacy terms.
- Inquiries you send. The contact form on the homepage does not store anything on the Site. When you submit it, it opens a pre-filled message in your own email application, addressed to inquiry@provisosystems.com. If you send that message, or email or call us in any other way, we receive your name, email address, organization, and whatever else you tell us, along with the technical details that accompany any email.
- Meetings and events. If we meet you at an event or in a presentation, or you ask us about our products, we may record the contact details and notes you share with us.
The Site does not use advertising cookies, analytics scripts, or tracking pixels. If that changes, we will update this policy first and, where the law requires, ask for your consent to non-essential cookies and honor global privacy control and other universal opt-out signals.
4. Categories of information
- Identifiers: name, work email address, organization, job role, postal address, IP address, and similar identifiers you provide or your browser sends.
- Commercial information: the products you ask about or consider, and records of our business relationship with you or your organization.
- Internet or network activity: the pages and files requested, in ordinary server logs.
We do not collect precise location, payment-card numbers, or bank account details through the Site, and we ask you not to send them to us.
5. How we use information
- To operate, secure, and troubleshoot the Site.
- To respond to inquiries, arrange demonstrations, and handle sales and partner conversations.
- To manage our business relationships, including contracts, billing, and service communications.
- To comply with law, enforce our agreements, and establish, exercise, or defend legal claims.
- In connection with a merger, financing, reorganization, or sale of assets in which information is transferred.
Where European or UK data protection law applies and we act as controller, we rely on our legitimate interests in running and securing the Site and our business, performance of a contract, compliance with legal obligations, and, where required, your consent.
6. How we share information
We do not sell personal information, and we do not share it for third-party advertising. We share it only:
- with service providers that help us operate the Site and our business, such as our web hosting provider, Google Fonts, and Microsoft 365 for email. We require them to use the information only to support us;
- when required by law, or to protect rights, safety, or property, or to establish or defend legal claims;
- as part of a merger, acquisition, financing, reorganization, or sale of assets, subject to this policy and applicable law; and
- with your consent or at your direction.
7. Retention
We keep information only as long as needed for the purposes in this policy and to meet legal obligations. Server logs are kept for a limited time for security and troubleshooting. Contact and inquiry information is kept for the duration of our business relationship and a reasonable period afterward, then deleted or de-identified. Billing, contract, and transaction records are kept for the period required by tax, accounting, and corporate-records laws, generally up to seven years. We may keep information longer where necessary to resolve disputes, enforce agreements, or comply with a legal hold.
8. Your rights and choices
Depending on where you live, you may have the right to access the personal information we hold about you, to have it corrected, to have it deleted, to receive it in a portable format, to withdraw consent where we rely on it, and to opt out of certain processing. These rights are not absolute, and the law may let or require us to decline a request, in which case we will explain why.
To make a request, email inquiry@provisosystems.com with “Privacy request” in the subject line. We will verify your identity using the email address you wrote from, acknowledge your request promptly, and respond as the law requires. You do not need an account to make a request, and we use the details you give us only to handle it.
9. Third-party services and links
The Site may link to or rely on third-party services. This policy does not govern their practices, and we encourage you to read their privacy terms.
10. Security
We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, disclosure, and destruction. The Site is served over encrypted (TLS) connections, and access to our systems and email is restricted to authorized personnel. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Changes to this policy
We may update this policy from time to time. When we make material changes, we will revise the “Last updated” date above. Your continued use of the Site after an update takes effect means you accept the revised policy.
12. Contact
Proviso Systems Inc.
11 eWall Street, Mount Pleasant, SC 29464
inquiry@provisosystems.com
